Technology
IT Support Specialist — Career & Salary Intelligence
IT Support Specialist careers, salary ranges across the US and Canada, education requirements, and growth outlook.
National median
$62,000
Entry (p10)
$42,000
Top 10% (p90)
$95,000
Career score
53/100
Moderate Career
Career overview
IT Support Specialist careers, salary ranges across the US and Canada, education requirements, and growth outlook.
Career stability score 65/100. Automation risk 35/100. Remote-work compatibility 60/100.
Salary by experience
National baseline before location adjustments.
| Level | Years | Salary |
|---|---|---|
| Entry | 0–2 yrs | $46,500 |
| Junior | 3–5 yrs | $55,025 |
| Mid | 6–10 yrs | $62,000 |
| Senior | 11–15 yrs | $80,600 |
| Lead / Principal | 16–20 yrs | $99,200 |
| Executive / Top Performer | 20+ yrs | $117,056 |
Salary by location
Cost-of-living adjusted mid-level compensation.
| City | COL | Median | p90 |
|---|---|---|---|
| New York, NY | 187 | $115,900 | $177,700 |
| Los Angeles, CA | 176 | $109,100 | $167,200 |
| Toronto, ON | 135 | $83,700 | $128,300 |
| Chicago, IL | 107 | $66,300 | $101,700 |
| Houston, TX | 96 | $59,500 | $91,200 |
| Montreal, QC | 98 | $60,800 | $93,100 |
| Phoenix, AZ | 104 | $64,500 | $98,800 |
| Philadelphia, PA | 101 | $62,600 | $96,000 |
| San Antonio, TX | 90 | $55,800 | $85,500 |
| San Diego, CA | 160 | $99,200 | $152,000 |
| Dallas, TX | 103 | $63,900 | $97,900 |
| Calgary, AB | 107 | $66,300 | $101,700 |
Salary by education
Approximate compensation by educational attainment.
| Education level | Estimated salary | vs Bachelor's |
|---|---|---|
| High School | $53,000 | -30% |
| Associate Degree | $62,000 | -18% |
| Bachelor's Degree | $76,000 | — |
| Master's Degree | $95,000 | 25% |
| Doctorate / Professional | $117,000 | 55% |
| Professional Certifications | $85,000 | 12% |
10-year career growth forecast
Projected compensation assuming standard market growth.
Certifications that increase earnings
PMP
Cross-functional program leadership
Approx. uplift: +9%
Lean Six Sigma Green Belt
Process improvement credibility
Approx. uplift: +6%
Career Opportunity Score breakdown
Overall
53/100
Moderate
Moderate Career
Compensation
38/100
Weak
Growth
62/100
Moderate
Demand
55/100
Moderate
Stability
65/100
Strong
Advancement
52/100
Moderate
Remote flexibility
60/100
Moderate
Frequently asked questions about IT Support Specialist
Common questions about salary, education, growth, and total compensation.