Career comparison
Director of Customer Experience vs Customer Success Manager
Compensation, growth, stability, and remote flexibility — side by side.
Director of Customer Experience
$145,000
Strong Career • 76/100
Customer Success Manager
$90,000
Strong Career • 68/100
Side-by-side metrics
| Metric | Director of Customer Experience | Customer Success Manager |
|---|---|---|
| Industry | Business Operations | Business Operations |
| National median | $145,000 | $90,000 |
| Entry (p10) | $95,000 | $55,000 |
| Top 10% (p90) | $225,000 | $150,000 |
| Growth outlook | Faster than average | Faster than average |
| Typical education | Bachelor's degree | Bachelor's degree |
| Remote score | 40/100 | 72/100 |
| Career Opportunity | 76/100 (Strong Career) | 68/100 (Strong Career) |
Opportunity dimensions
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Director of Customer Experience score
76/100
Strong
76
Strong Career
Customer Success Manager score
68/100
Strong
68
Strong Career