Career comparison

Director of Customer Experience vs Customer Success Manager

Compensation, growth, stability, and remote flexibility — side by side.

Director of Customer Experience

$145,000

Strong Career • 76/100

Customer Success Manager

$90,000

Strong Career • 68/100

Side-by-side metrics

MetricDirector of Customer ExperienceCustomer Success Manager
IndustryBusiness OperationsBusiness Operations
National median$145,000$90,000
Entry (p10)$95,000$55,000
Top 10% (p90)$225,000$150,000
Growth outlookFaster than averageFaster than average
Typical educationBachelor's degreeBachelor's degree
Remote score40/10072/100
Career Opportunity76/100 (Strong Career)68/100 (Strong Career)

Opportunity dimensions

Director of Customer Experience score

76/100

Strong

76

Strong Career

Customer Success Manager score

68/100

Strong

68

Strong Career