Career comparison

Customer Success Manager vs Director of Customer Experience

Compensation, growth, stability, and remote flexibility — side by side.

Customer Success Manager

$90,000

Strong Career • 68/100

Director of Customer Experience

$145,000

Strong Career • 76/100

Side-by-side metrics

MetricCustomer Success ManagerDirector of Customer Experience
IndustryBusiness OperationsBusiness Operations
National median$90,000$145,000
Entry (p10)$55,000$95,000
Top 10% (p90)$150,000$225,000
Growth outlookFaster than averageFaster than average
Typical educationBachelor's degreeBachelor's degree
Remote score72/10040/100
Career Opportunity68/100 (Strong Career)76/100 (Strong Career)

Opportunity dimensions

Customer Success Manager score

68/100

Strong

68

Strong Career

Director of Customer Experience score

76/100

Strong

76

Strong Career