Career comparison

Customer Success Manager vs Director of Customer Experience

Compensation, growth, stability, and remote flexibility — side by side.

Customer Success Manager

$148,270

Elite Career • 84/100

Director of Customer Experience

$148,270

Strong Career • 80/100

Side-by-side metrics

MetricCustomer Success ManagerDirector of Customer Experience
IndustryBusiness OperationsBusiness Operations
National median$148,270$148,270
Entry (p10)$73,170$73,170
Top 10% (p90)$290,540$290,540
Growth outlookFaster than averageFaster than average
Typical educationBachelor's degreeBachelor's degree
Remote score72/10040/100
Career Opportunity84/100 (Elite Career)80/100 (Strong Career)

Opportunity dimensions

Customer Success Manager score

84/100

Excellent

84

Elite Career

Director of Customer Experience score

80/100

Excellent

80

Strong Career